Elisa Miller
Principal, Enterprising UX
For Elisa, it’s not just about solving problems, it’s about figuring out what problems need to be solved, particularly those that happen when humans interact with products and services. Her journey spans the breadth of the human experience landscape information architecture to UX research, from Service design to Design Operations. A frequently requested speaker and community leader, she uses insight from a variety of industries to create a strategic lens on how understanding people leads to better products / services that customers want to use.
For the last ten years, Elisa has increasingly turned her focus to accessibility and equitable design, teaching workshops on conducting usability testing with people with disabilities to teaching an elective course on Accessibility and Inclusive Design for the SMU UX Certificate program in User Experience.